Objective

To apply technology, knowledge, and experience in order to harness information, improve efficiency, and expand capability.

Recent Work Experience

• Act as QA Liaison Between Beta Tester Group and Project Management 
• Installed and Configured Tools in Support of Agile Software Development
• Installed and Configured Atlassian's JIRA Issue Tracking Software
• Deployed Communications and Collaboration Software Tools for Volunteer Testers
• Reinstated Beta Testing Program for Quality Assurance
• Transferred Project Data and Studio Equipment to New Location
• Transitioned Server Systems to 64-bit Architecture
• Migrated Email Messaging and Collaboration System to Google Apps
• Established VPN Access for Remote Users
• Migrated Network Systems and Services to 100Mbit Fiber Internet Service
• Deployed and Maintained Studio Workstations, Servers, and Infrastructure
• Installed Key Fob Software Based Security System for Studio
• Completed Digital Media Presentation and Showcase Room
• Completed Studio Armory with Wall Mounted Displays for Props
• Completed Sound Isolating Recording and Audio Production Studio
• Completed 24 Camera Vicon Motion Capture Facility (1200sq ft)
• Completed Climate Controlled Server and Telecom Room
• Recycled Aging Workstations According to Federal Government Requirements

Employment History

IT Manager - Quality Assurance - Beta Program Manager

08/2009 - Present  America's Army, Springfield, Missouri

12/2006 - 07/2009  America's Army, Emeryville, California

Provide IT architecture and infrastructure that maintains security, reliability, efficiency, and scalability. Manage information technology systems and network operations, including state-of-the-art real time 3D software development workstations, multi-core Windows and Linux servers, and multi-terabyte data storage systems. Assure that maximum benefit is realized from carefully planned IT budget. Develop a continuous planning cycle to ensure that IT investments align with strategic business plans. Manage and maintain game software development studio and associated departments. Oversee construction and ongoing maintenance of facilities including climate controlled server room, motion capture space, and high fidelity recording studio.

Regional IS Manager 

1/2006 - 12/2006  MarineMax, Inc., Osage Beach, Missouri

Manage information technology systems and network operations, including workstations, servers, data and telecom lines, and document management systems throughout the Mid-West region of the world’s largest boat retailer. Travel to designated locations to provide IT based support and training for team members to increase efficiency and enhance productivity. Work closely with other regional IS managers to test and launch large scale projects. Responsible for regional technology cycle, including annual IT budget, and new equipment purchase and implementation.

IT Manager 

5/2003 - 1/2006  Lakewood Corporation, Osage Beach, Missouri

Oversee and manage information technology systems and network operations, including server and router-based data solutions, telephone, and document management systems. Work with staff throughout the organization, including several regional offices, to assess technology required to meet organizational goals and design computer-based solutions for these needs. Evaluate existing systems and recommend expansions, upgrades and changes. Research technologies that can improve efficiency of corporate information systems. Recommend more efficient business processes. Plan and implement all technical aspects of IT projects, including development of project requirements, budgeting for acquisitions and upgrades, purchasing of hardware and software.

Senior Systems Administrator

10/2001 - 5/2003  Atlas Communications, Inc., Springfield, Missouri

Manage acquisition, development, and support of Internet protocol services, routing, and connectivity for a network operations center. Plan and build strategies to maintain WAN/LAN operations, network server security, disaster recovery, and fault tolerance. Implement bandwidth monitoring, server scheduling, task-automation, and computer usage policies with hardware and software solutions. Institute time management practices for on-the-job cross training of associates, and formulate reports on current network status. Explore and develop new technologies to enhance and expand network capabilities such as wireless (2.4GHz, 5.8GHz, 900MHz) and optical fiber solutions. Continue to identify problematic areas, and plan cost effective migration strategies to meet business goals.

Network Administrator 

4/1999 - 9/2001  Jesscom.net, Inc, Springfield, Missouri

Performed and enhanced computer networking procedures for five trans-national companies from a centralized Network Operations Center, including LAN/WAN configuration, routing, switching, cabling, server setup, backup procedures, and performance tuning. Planned, purchased, and implemented Remote Operations Centers in various locations across the country. Specialized in maintenance and security for a multi-node, high speed, Windows NT4/5 server/client environment, while supporting Internet development and e-commerce teams.

Network Technician 

9/1997 - 4/1999  Newberry, et al, L.L.C., Springfield, Missouri

Upgraded and maintained a 25-user Novell network. Migrated workstations from Windows 3.1 to Windows 95. Purchased and implemented Windows 98 workstations. Re-organized document management system, to include database creation, case tracking, electronic case filing, and off-site document storage facilities. Planned, prepared, and upgraded all computer hardware and software systems for Year 2000 compliance.

Soldier 

7/1993 - 5/1997  United States Army, United States of America, All

Maintained and operated a high mobility vehicle with voice and digital radio systems. Assumed responsibility to resolve complex logistical problems and ensured equipment remained in a constant state of readiness. Acquired enemy targets using the latest in observation and location technology such as radar, satellite, and digital mapping equipment. Employed careful organization and specific task delegation to improve mission efficiency during wartime simulations. Operated and performed preventative and corrective maintenance of heavy mechanical equipment and complex electronic computing devices. Programmed a computerized panel, capable of processing rocket trajectories and secure digital signal transmissions. Managed to exceed standard performance levels while simultaneously performing the duties of both driver and fire control panel operator. Obtained Secret security clearance.

Skills 

• Active Directory
• Adobe Photoshop
• Apache Web Server
• APC InfrastuXure BackUPS
• Apple/Macintosh OS X Leopard
  
• Atlassian Confluence/Jira/Bamboo/Crowd
  
• Autodesk Maya and Motionbuilder
• Cisco Routers and Firewalls 
• Console/Secure Shell
• Dell PowerEDGE
• Dell PowerCONNECT
  
• Dell Precision XPS Dimension and Optiplex
• DNS
• FTP/sFTP
  
• GFI Monitoring Software
• GNU/Linux
• Google Apps for Domains
  
• McAffee AV
• Microsoft Exchange
• Microsoft ISA Server
  
• Microsoft Office
  
• Microsoft SQL
• Microsoft Windows NT4/2000/XP/Vista/Server 2003/Server 2008/7 Beta
  
• MRTG Tools
• MySQL
• Norton Enterprise AV 
• Perforce SCM
• PHPBB
• Solarwinds Tools
• SurfControl 
• TCP/IP
• Unreal Engine 3.0
• VMware Virtualization Software
• Wikimedia 
• Wireless RF/802.11*

Education 

3/2003 New Edge Networks DSL, Springfield, MO
Certification